Deleted files or folders can be restored within a certain window of time, depending on your Dropbox plan. Delete a file or folderįollow the instructions below to delete a file or folder from your Dropbox account on, the Dropbox desktop app, or the Dropbox mobile app. Not using Dropbox yet? See how Dropbox makes file recovery and history easy. Find out how to know who the owner of a file or folder is. To restore a large number of team members at once, use the Dropbox Business API.You can delete or permanently delete any file or folder in your Dropbox account, even if it’s shared, as long as you’re the owner. How to restore multiple team members with the Dropbox API For example, if a member was in an exception list for enterprise mobility management ( EMM), you'll need to re-add them to the exception list after restoring their account. Restored team members won’t be added back to exception lists for some features. If you're unsure whether to delete a member or not, consider suspending them first. However, deleted member restoration should only be used as a backup measure.
When you restore a deleted team member, their account should be restored to its previous state, including shared folders, files, Paper docs, groups, and all user settings. The member was deleted by an app that uses the v.1 of the Dropbox API.The member was invited, but never actually joined your team.The member was restored by Dropbox Support.An admin chose to permanently delete the member.An admin already used account transfer on the deleted member's account.After seven days, an admin can use account transfer to transfer files to a new team member account. The member was deleted more than seven days ago.There are a few reasons why an admin may not see the option to restore a team member. What if I'm not seeing the option to restore a team member? If you don't see their name, it means they cannot be restored. Click the gear icon beside the name of the member you want to restore.Sign in to with your admin credentials.
Team admins and user management admins can restore deleted users. Restoring a member reactivates the account with the same files and permissions, so the account is exactly as it was before deletion. If a Dropbox Business admin accidentally deleted a team member, they have seven days to restore the user.
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